HOW IT WORKS
PHOTO GUIDELINES - PLEASE READ
Close up, so we can capture all your lovely features.
Avoid bad lighting.
Avoid blurry images.
According to your template, try and capture the correct angle to fit on the chosen template.
The higher the resolutions, the better the artwork!
The photo you upload is what we use for our artwork creation process. Please ensure all angles are correct, your features are in the frame, and that you are happy with your uploaded photo! If you have any notes that you would like us to add to your order, you may ask our team to add anything! However we cannot guarantee all edits, are some are more time consuming/difficult to adhere too. For instance, we cannot make your uploaded photo wink, if in the picture both eyes are open.
In the event that a photo uploaded does not follow our guidelines, we can’t guarantee the final edit to be the masterpiece you desire. If you follow our guidelines, your artwork will be perfect. We do not offer refunds or returns/replacements if the wrong artwork is uploaded. So please make sure you are uploading a good quality photo!
All models on our website are high-quality photos, therefor if you want the same quality please adhere to our guidelines. We review all the photos that are sent in and can reach out to you if there is an issue with your order. However, if we are in high demand, we can skip this process as it will delay everyone’s orders.